Many of our patients will be supported by a clinical nurse specialist (also known as a CNS).
Lisa will normally ask me how I’m feeling, how my symptoms are, and is there anything that’s concerning me or my family. Because she’s a specialist, she’s incredibly informative and is able to advise me on different medications that might help to manage pain or discomfort. – Neville
Your CNS will answer any questions you have and will work alongside your GP, district nurse and anyone else involved in your care, to ensure you’re fully supported during your time with the Hospice.
Lisa is always a professional but she’s also just a person who treats me like a person – and you really do need that during times like this. She shows a lot of empathy and genuinely cares about the things that matter most to me. – Neville
You’ll have regular appointments or phone calls with your CNS to check how you are getting on with the goals you have set yourself and to see if there is anything we can do to help.
Whilst receiving care From Birmingham St Mary’s Hospice you can trust us to care and support you and your family’s needs. Your CNS can also refer you to other Hospice services where appropriate.
My main goal is to make sure that people can live their lives to the best of their ability, which could involve supporting them to go on a family holiday, giving them the confidence to complete a bucket list, or helping them to remain independent and at home. – Chris, CNS
If you have any questions at all or would like to find out more, please send us a message by clicking here.