We are committed to getting better through listening and learning. We believe that anyone who has received our care or services has the right to raise a complaint if they feel we have fallen short, or give feedback to let us know what we’re doing right.
How can I give feedback?
Our aim is always to provide the best care and support we can. However, we acknowledge there may be occasions when we don’t get it quite right. Raising issues helps us to shape and improve our services.
Get in touch
If you do have an issue you wish to bring to our attention, please contact the Governance Team at hcp.governanceteam@nhs.net.
Write to us
You can also write to us stating your concerns. Address your letter to:
The Chief Executive,
Birmingham Hospice
176 Raddlebarn Road,
Selly Park,
Birmingham,
B29 7DA
Procedures
A copy of our complaints procedure can be requested from reception.