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Birmingham Hospice satisfaction survey

We would be extremely grateful if you could spare a few minutes of your time to answer the following questions. Your feedback is important to us. It will help us understand what we are doing well, but more importantly, how to improve our hospice services. Please be assured that your feedback is anonymous.

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Questionnaire completed by:*

Every effort has been made for me to have the care/support that I need to help me with any physical and/or emotional discomfort I may be experiencing.*

The service I have received from the hospice has been delivered with care and compassion.*

I have been given the opportunity to have honest, informed and timely conversations about what matters most to me.*

The staff have shown respect for my personal views, values, beliefs and spiritual needs.*

The service I have received has been helpful in resolving my main problems and concerns, where this has been possible.*

The care/support provided by the hospice has made a positive difference to how things are going for me at present.*

How likely are you to recommend this hospice service to family or friends if they needed similar care or support?*

What we did well, what we could do better, whether our service has made a difference for you, and if so, how?