At Birmingham Hospice, we support people living with life‑limiting illness to live as well as they can – and we walk alongside their families during some of life’s most challenging moments.

We are now looking for a Retail Administration Co-ordinator to support our Retail Team, based at our Selly Park shop.

About the Role

The Retail Administration Co-ordinator will be part of an administration teams that delivers high quality support to the retail central operation, senior retail team and the team of retail shops – helping to ensure that profit expectations and key operational standards are achieved.

Key responsibilities include:

• Direct responsibility for shop’s budgets in relation to health and Safety, utilities provision and maintenance.
• Ensure all agreed SLAs for retail administration are delivered
• Negotiating and building relationships with consumables supplier to increase value for money and achieve first class service levels
• Ordering and organising the supply of shop fittings and maintenance equipment for new and existing shops
• Liaison with Head of Retail Area Managers and maintenance operators to ensure all works are completed
• Supporting Senior Retail Team to manage rotas, pay and expenses,
• General administration for the whole of retail team to ensure efficiency, both with time and budget

About you:

You’ll

• Be a skilled, efficient administrator with experience of databases and excel spreadsheets
• Have experience of managing and monitoring budgets
• Be able to work on many different projects, whilst prioritising time critical duties
• Have excellent relationship building skills and be able to negotiate
• Be extremely discrete and aware of confidentiality

Why Join Us?

• Be part of a forward-thinking, values-driven charity
• Enjoy a generous benefits package including enhanced annual leave
• If coming from the NHS or another hospice continuous service benefits for pension and annual leave
• Make a real difference in people’s lives when they need it most

For further information or an informal chat, please email John Ridd, Regional Retail Manager at:
john.ridd@birminghamhospice.org.uk

For more information, please read the  job description