Join our award‑winning Retail Team and help Birmingham Hospice provide vital specialist end‑of‑life care for local people. Our charity shops raise essential funds to support patients and families – and every collection, delivery and cleared room helps make that possible.

We’re looking for an enthusiastic, reliable Bank House Clearance & Retail Driver to support our logistics and retail operations on an as‑and‑when basis.

What you’ll be doing

In this role, you will:

• Support our house clearance service, including collections from donor homes.
• Move stock between retail locations and assess donations in line with Trading Standards guidance.
• Carry out PAT testing on electrical donations (full training provided).
• Provide short‑notice cover for our driver team to keep the retail operation running smoothly.
• Deliver friendly, professional customer service to donors, supporters and customers.
• Help maximise income and maintain high standards across our retail operations.

What we’re looking for

• A full, clean driving licence and confidence travelling across all Birmingham Hospice retail locations and donor homes in our commercial vehicles (vans).
• The physical ability to lift and move heavy items – this is a key part of the role.
• A positive, organised and motivated approach, with empathy and a genuine desire to help others.
• Flexibility to cover sickness, annual leave and operational gaps – sometimes at short notice.
• No previous retail experience is needed – just a willingness to learn, a can‑do attitude and pride in doing a great job.

For an informal chat about this role, please email Simon Mitchell, Retail Area Manager: simon.mitchell@birminghamhospice.org.uk

To learn more about the role, please read the job description.