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Visitor information

We ask that all visitors follow our visiting guidance to ensure the safety of our colleagues and patients.

Infection prevention control (IPC) guidance

  • Community patients, external contractors and visitors to the hospice are not required to have a Lateral Flow test.
  • All visitors must wear a face mask and sanitise their hands upon entry to the hospice.
  • To minimise the risk to patients and colleagues we will continue to ask COVID-19 screening questions to all visitors. Any visitor that is symptomatic and/or feeling unwell should not visit the hospice.
  • Transmissible viruses such as flu, respiratory syncytial virus (RSV) and norovirus can be just as dangerous to hospice patients as COVID-19.
  • Visitors are limited to a maximum of 2 people per patient to help minimise the risk of transmission.
  • There are no restrictions for end of life visiting however patient safety and the safety of our staff is paramount and the number of visitors able to be at the bedside is at the discretion of the Ward Team. Please understand that we may need to deliver care to your loved one and will need the space to do so at times. 
  • Infection prevention and control (IPC) measures, for example providing personal protective equipment (PPE) and allowing visitors to go directly to the patient’s room without accessing any communal areas, will help reduce transmission.
  • Ventilation is an important measure to manage the risk of COVID-19 and other respiratory viruses. Please ensure windows are open for at least 10 minutes every hour during the winter.
  • Cleanliness makes a significant contribution towards the prevention of Healthcare Associated Infections (HCAIs). Please dispose of PPE appropriately in the designated bins.
  • Please ensure rooms are tidy and uncluttered to enable effective cleaning.

Further information for visitors

Please follow the below guidance to ensure that everyone gets the most out of their time when visiting Birmingham Hospice.

At Birmingham Hospice we have a zero tolerance policy to violence or aggression towards any of our colleagues, volunteers or patients. This includes swearing, abusive language, physical violence and aggression and throwing objects.

We also ask that you respect the privacy of patients, their families, friends and carers.

We ask that everyone treats each other with kindness and respect. If someone is found to not adhere to this guidance they will be asked to leave the site and unable to visit again.

Thank you for following these guidelines.

If you have any questions about visiting, please call our switchboard on 0121 269 5000 and ask to speak to a member of the Ward Team at Selly Park or Erdington.

For more information on how to get in touch, click here.

All our services are free of charge. Your donation makes a difference.


Can buy a teddy bear with a recording of a loved one’s voice for a bereaved child to treasure as a keepsake.


Pays for a bereavement support session to help a family member cope with the loss of a loved one.


Pays for a community nurse to visit someone at home, helping them manage their symptoms and coordinating their care.


Covers the cost of a home visit from an Occupational Therapist to help people to be as independent as possible.