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Retail Volunteers

Location: Boldmere, Marston Green, Castle Bromwich, Cotteridge, Mere Green, Northfield, Quinton, Weoley Castle, West Heath, Wylde Green

Hours: Morning and afternoon shifts available

We are seeking customer focused volunteers to help out in several of our charity shops across Birmingham. Our volunteer shop assistants welcome and assist customers, providing service to the highest standard and help sort, clean, steam, price, display and rotate stock following shop guidelines. We are looking for volunteers who are friendly, proactive and reliable. By volunteering with us, you get to learn new skills, meet people, and know you are helping to raise vital funds for Birmingham Hospice.

We are currently looking for volunteers in the following roles and locations:

  • NEW Boldmere store – volunteers to help with sorting donations, steaming and also till assistants, Monday – Saturday.
  • NEW Marston Green store – volunteers to help with sorting donations, steaming and also till assistants, Monday – Saturday.
  • Quinton store – till assistants Monday – Saturday, plus Saturday volunteers.
  • Northfield store – volunteers to help with sorting donations, steaming and also till assistants, Monday – Saturday.
  • Mere Green store – volunteers to help with sorting donations, steaming and also a till assistant, Monday – Saturday.
  • Castle Bromwich store – volunteers to help with sorting donations, till assistant, general shop floor assistant, steamer, Monday – Saturday.
  • Wylde Green store – volunteers to sort donations, till assistant, Saturday.
  • Weoley Castle store – till assistant, Monday, Wednesday and Friday.
  • Cotteridge furniture store – till assistant and general DIY person to assemble and disassemble furniture, Monday – Saturday.

Role description

If you are interested in becoming a volunteer with our Retail Team please kindly contact Joanne Howard for an informal chat regarding information for Retail Volunteering positions.

Contact email    Joanne.Howard@birminghamhospice.org.uk

Telephone 07788 385472

 

"We all get on well and work together as a team"

Sue Sloane started as a volunteer at our Erdington store and enjoyed the work so much that she progressed to become an Assistant Manager, and is now Manager of our Wylde Green store.

She said the hospice shops were a great place to work, with everyone going out of their way to help new starters feel welcome. With a less pressurised environment than some other retail employers, and the chance to get involved in lots of areas early on, she suggested it could be a good way to build experience for someone looking to start out in their career or re-enter the workplace.

Sue Sloane in shop

“I’m so fortunate to have such a great bunch of people to work with; we all get on well and work together as a team. Anyone starting with us gets an introduction to all areas of the shop – everyone is able to multitask, and that’s what we look for. It’s quite hands-on but it is a fairly relaxing atmosphere.

“Not only do we form relationships among the staff, we have great relationships with our customers as well. They’ll come in and have a chat, and we can point them towards things we know they’d like.

“We’re very fortunate that we do get some fabulous donations. We get a lot of vintage stuff, which we can get some decent prices for, and that’s now one of our most popular areas.”