Emotional and practical help

Sometimes it can be difficult to talk to your family and friends about your worries and how you are feeling. If you need support our Palliative Care Social Workers can talk to you in confidence about any concerns that you may have, however great or small.

We can talk to you about your illness and how it affects your life. We can also support you with practical matters. For instance you may have particular wishes that you want to carry out or want help in writing a will or letters to loved ones. We can also help you to deal with a wide variety of concerns e.g. funeral planning, financial worries, housing issues, grant applications and finding information and assistance.

Spiritual Care

For many people, spirituality is extremely important before and after bereavement. The staff and volunteers in our Chaplaincy team come from from diverse religious and spiritual backgrounds and are able to offer religious and spiritual support to patients and their families.

As ‘spirituality’ is not seen as being synonymous with religion the chaplaincy service is open to people of all faith and none. Our Peace room is fully equipped to cater to the needs of many religions and we encourage friends and relatives to make use of this room to pray or spend time in quiet contemplation.

Support at Home

Our new ‘Support at Home’ service provides trained volunteers to visit you at home and offer friendly companionship and a listening ear.

Your family, carers and loved ones may feel that they would like the chance to have a break for a few hours, but don’t want to leave you on your own.

Our volunteers can support the people who matter most to you by allowing them to have a few hours to relax, visit friends or run errands, knowing that you have someone with you to keep you company and make sure that you can manage while they are not there.*

Bereavement Support

We understand that sometimes it can be difficult to talk about how you are feeling after bereavement. We provide a safe and confidential space for you to talk about all your feelings with one of our trained bereavement workers or counsellors. We can also offer you help with the practical problems that can arise after someone has died and difficulties with day to day living. You can be supported at the Hospice or at home and this help can be given at any point after your loved one has died.

After bereavement we will keep in touch with you by letter and on the phone and bereaved partners are welcome to join us at The Chrysalis group, our fortnightly support group.

We also hold events at the Hospice in memory of loved ones who have died and there is also our annual ‘Light up a Life’ memorial event at the Hospice each December.

Our booklets contain information which you may find useful:

‘Your life after loss’ – A practical guide

Information about the practical steps that you will have to take after someone has died.

‘Your life after loss’ – Coping with grief

This booklet aims to help you to understand more about your feelings and to give you some thoughts on how to cope.

Our Bereavement Service also has a dedicated team who offer support to children and their families and carers. For more information on what we offer, call 0121 752 8748


*Thank you to the following organisations for helping to fund our Support at Home service...

Edward & Dorothy Cadbury Trust

William A Cadbury Charitable Trust