Skip to content

Children's Healing and Therapeutic Support (CHATS) Team

We offer confidential emotional support for children and young people.

The CHATS Team

How CHATS can support you

The Children’s Healing and Therapeutic Support (CHATS) Team at Birmingham Hospice provide confidential emotional support for children and young people when a loved one is poorly or if they have died.

Our Children’s Therapeutic Practitioners Samantha Kelly, Sally Roberts, Karen Ward and Mausumi ‘Mo’ Sasaru form the CHATS Team.

What support is available?

 

We offer one-to-one sessions with children and young people to help them explore and express their feelings. We have a designated Children’s Room at our Selly Park site for the sessions and, where appropriate, we also offer home and school visits.

We run support groups for children, young people and families who have loved ones receiving care from the charity. This provides an opportunity for both you and your child to experience peer support and talk to others who are in similar situations.

The team can support and guide you in how and when to talk to children, offering strategies to enable better communication within families. We can also speak to other adults and professionals in the child’s life either over the phone or face-to-face.

Much of the work they do is upskilling and supporting school staff to ensure your child is well supported during this difficult time.

The CHATS Team can also help you access support from other teams in the charity if you are struggling.

CHATS specialises in both pre- and post-bereavement support which means we only work with issues related to this. If your child has additional support needs, we will happily signpost and try to refer them to the relevant agency that may be able to provide appropriate support.

Get in touch with the CHATS Team

If you would like to find out more about how the CHATS Team can support you, please contact them directly:

Call: 0121 269 5000

Email: hcp.childrensservice@nhs.net

Advice from the CHATS Team

Members of our CHATS Team share their expertise on how to support young people during bereavement.

Please accept marketing-cookies to watch this video.
Please accept marketing-cookies to watch this video.
Adam got to trust Sam and felt like he could tell her anything and everything. She was marvellous with him and as the months went by I could see Adam changing. I don’t know where he would be today without her."
Susan – Grandmother of a child supported by the CHATS Team
Sally Roberts and Samantha Kelly, Children's Therapeutic Practitioners at Birmingham Hospice

All our services are free of charge. Your donation makes a difference.

Donate
£22

Could pay for a teddy bear with the recording of a loved one’s voice for children to treasure forever.

Donate
Donate
£59

Could pay for a bereavement support session to help families through the journey of grief.

Donate
Donate
£93

Could pay for a nurse to visit a patient in their home so they can be cared for in the place of their choice.

Donate
Donate
£174

Could pay for an Occupational Therapist to visit a patient at home, helping them be as independent as possible.

Donate