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Triage/Facilitator (Clinical Nurse Specialist – Band 7 ) 24/7 Specialist Palliative Urgent Response (SPUR)

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Join Our SPUR Service as a Clinical Specialist Triage & Facilitator Nurse

Closing Date:  16 March 2026

Location: Various locations across Birmingham

Hours:  37.5 hours per week (full-time) or part time day/night shifts available

Salary:  Hospice Clinical Band 7 – £44,835 to £51,307 (pro rata for part-time)
DBS Requirement:  Enhanced check with Adult Barring List

At Birmingham Hospice, our patients are at the heart of everything we do. From our Inpatient Units to our Living Well Centres and bereavement counselling services, we are here for our community when they need us most.

Our 24/7 Specialist Palliative Urgent Response (SPUR) service is now fully operational, providing rapid, compassionate palliative care support across Birmingham and Solihull. This service ensures that patients and families receive expert help when they need it most – day or night.

We are looking for a Clinical Specialist Triage & Facilitator Nurse to help us continue delivering exceptional, person‑centred care.

Why This Role Matters

As part of our SPUR service, you’ll be the first point of clinical contact for urgent palliative care needs. Working between 8:00 pm and 8:00 am, you will:

  • Provide expert telephone triage and clinical decision‑making
    Assess, diagnose, and deliver care directly within patients’ homes
  • Offer sensitive, holistic support to patients and families
  • Coordinate with multidisciplinary teams to ensure timely, safe responses
  • Manage safeguarding issues and support medical emergencies where needed
  • Work autonomously as a clinical leader in a fast‑paced and meaningful service

Your compassion, judgement, and clinical expertise will directly shape each patient’s experience at a critical moment in their care journey.

What We’re Looking For:

  • Registered Nurse (Adult) qualification (e.g. RGN)
  • NMC Registration
  • Independent prescribing qualification (V300) or equivalent specialist training
  • European Certificate in Essential Palliative Care (or working towards)
  • Advanced communication skills training
  • Strong clinical confidence, autonomy and critical thinking skills

What We Offer

  • A chance to be part of a pioneering, compassionate 24/7 service
  • A warm, mission‑driven team committed to making every moment matter
  • Generous benefits package
  • NHS hospice service recognition for continuous service (including pension & leave)

Want to Learn More?

Apply via our website: birminghamhospice.org.uk/about-us/join-us

For an informal chat, please contact:
Kellie Owen:  kelly.owen@birminghamhospice.org.uk
Kerry Millard: kerry.millard@birminghamhospice.org.uk

 

To learn more about the role please read the job description

 

“You matter because you are you, and you matter at the end of your life. We will do all we can not only to help you die peacefully, but also to live until you die”
Dame Cicely Saunders

 

 

 

 

“After I saw the care my dad received at the hospice, I knew I wanted to work there.”

Barbara Bennett, a Healthcare Assistant at Birmingham Hospice’s Erdington site, was inspired to join the hospice after seeing the expert palliative care her dad, Frederick, received there.

Having worked in healthcare for 30 years, Barbara decided it was time she went into palliative and end of life care after helping to care for her father when he was diagnosed with heart failure, kidney failure and dementia.

Read Barbara’s story

Equality, Diversity and Inclusion

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Our Values

Our values are at the heart of everything we do as we continue in our mission to enable more people from all communities to access the care of their choice at the end of life.

Kindness
Togetherness
Positivity
Openness
Respect
Innovation