Make a lasting impact. Lead volunteering with purpose.

Closing Date: 28 October 2025

Interview Date: 4 November 2025

Location: Hybrid working with multi-site working
Hours: 37.5 hours per week

Salary: £45,000 – £50,000 per annum
DBS Requirement: Enhanced check

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At Birmingham Hospice, our volunteers are the heart of everything we do—supporting patients and families through life’s most challenging moments. We’re looking for a collaborative and values driven leader to shape the future of volunteering across our organisation.

About the Role

Reporting to the Director of People and Culture, the Head of Volunteering will drive the development of our volunteer strategy, champion best practice, and work closely with teams to embed volunteering into every part of hospice life. You will drive recruitment, engagement, and recognition, ensuring our volunteers feel valued and empowered.

We are looking for someone who will:

Drive the development and delivery of our volunteering strategy
Champion best practice in recruitment, training, and retention of our volunteers
Collaborate with teams to embed volunteering into every service
Drive inclusive recruitment campaigns and community engagement
Build on our current recognition programmes and ensure the volunteer voice is heard
Evaluate impact and continuously improve the volunteer experience
Represent Birmingham Hospice locally and nationally as a leader in volunteering

You’ll be the trusted advisor for all things volunteering—supporting managers, influencing culture, and ensuring our volunteers feel valued, supported, and empowered.

What you will bring:

Proven experience in volunteer management across complex, multi-site organisations. We welcome transferrable skills and experience from other sectors.

A passion for inclusion, community engagement, and continuous improvement
Strong leadership, stakeholder engagement and change management skills
The ability to influence, innovate, and lead change.

Why Birmingham Hospice?

Be part of a values-driven, forward-thinking charity

Enjoy a generous benefit package
Make a real difference in people’s lives

A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.

For an informal discussion about the role, please contact:

Michelle Stuteley, Director of People and Culture: michelle.stuteley@birminghamhospice.org.uk

For more information, please read the job description.

"The team and colleagues are all very supportive and we really see the difference we can make."

Sally Sally, People Team Manager at Birmingham Hospice, has worked here for seven years.

“I love my job as it’s very varied – one day I can be meeting our new starters at our induction day, another day I can be supporting a wellbeing event and then on another day I can be testing our HR and Payroll system as part of an upgrade. There are lots of opportunities to get involved.

“The team and colleagues are all very supportive and we really see the difference we can make in the People Team to our colleagues, volunteers and the patients we support.”

Equality, Diversity and Inclusion

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Our Values

Our values are at the heart of everything we do as we continue in our mission to enable more people from all communities to access the care of their choice at the end of life.

Kindness

Togetherness

Positivity

Openness

Respect

Innovation