Birmingham Hospice is looking for a Clinical Education Administrator to join the Education and Research team.

We are renowned as a provider of high-quality palliative care education and training. Teaching is embedded within our services with emphasis placed on the education of our workforce, training of medical, nursing and AHP students from our local Universities and learning opportunities for our colleagues within the community. Our clinical education team is responsible for the design and delivery of courses both in-house and to external professionals including care homes.  We are licensed to deliver Sage and Thyme communication skills and are a regional centre for the European Certificate in Essential Palliative Care.

We are looking to recruit a Clinical Education Administrator to provide expert project and administration support to the Head of Education and Research and more widely to the Education and Research teams. The Clinical Education Administrator will co-ordinate and promote training and education programmes and research activity.

About the role

Working within the Clinical Education Team, you’ll

• Be the key point of contact for the Education and Research Programme
• Provide expert administrative, marketing and project support to the Clinical Education department and Head of Education and Research, including the coordination and promotion of training and education programmes
• Develop and implement the processes and procedures required for effective and efficient administration of the internal and external clinical education programmes, including their management, monitoring, reviewing and amending as necessary
• Liaise with our stakeholders for the management of existing and new commissioning
• Provide co-ordination and promotion of training and education programmes and research activity
• Support delivery, monitoring and evaluation of the internal and external Clinical Education programmes
• Be responsible for communicating training, project and organisation information to key stakeholders
• Work collaboratively with internal stakeholders including marketing and communications
• Provide full diary support to the Head of Education and Research

About you

You’ll bring:

• Expert experience of administrative management duties, including designing new processes and writing policies
• Experience of project and event management
• Exemplary customer service skills with the ability to build relationships with internal and external partners
• Ability to work to tight deadlines and work well under pressure with advanced organisational skills

Why join us?

• Make a real difference through work with purpose
• Be part of a supportive, values‑led organisation
• Access to learning, development and flexible working
• Flexible and inclusive ways of working
• Competitive salary, generous holiday entitlement
• Wellbeing programmes, Reward Gateway retail discounts & financial tools

For further information or an informal chat, please email: hilary.murray@birminghamhospice.org.uk

To learn more about the role, please read the job description.