At Birmingham Hospice, we help people living with life‑limiting illness to make the most of every day, while offering vital support to their families and loved ones. We are proud to provide compassionate, person‑centred care to our communities — and you could be part of that impact.

We’re looking for a confident, proactive Administrator to join our expanding HOBS (Hospices of Birmingham & Solihull) Administration Team, supporting our Community HOBS service based at Selly Park Hospice.

This is a fantastic opportunity for someone who thrives in a busy, varied role and wants their work to make a real difference.

What You’ll Be Doing

In this pivotal role, you’ll help ensure our clinical services run smoothly by:

• Managing incoming calls from patients and processing new referrals via our electronic patient record system
• Organising meetings, preparing agendas, taking minutes and producing high‑quality reports
• Coordinating staff rotas and managing records for sickness absence, annual leave and timesheets
• Acting as the first point of contact for a wide range of queries
• Liaising with colleagues and external partners to resolve issues professionally and efficiently
• Administrative support to the community teams

About You:

You’ll be a highly organised administrator who enjoys working both independently and as part of a supportive team. You’ll bring:

• Excellent communication and interpersonal skills
• Confidence using systems and managing sensitive information
• Strong problem‑solving ability and good judgement
• A calm, compassionate and discreet approach within a clinical environment
• Initiative, creativity, and the ability to juggle priorities effectively

If you’re someone who takes pride in delivering high‑quality support and wants to contribute to meaningful, community‑focused care, we’d love to hear from you.

What We Offer:

• The chance to be part of an inspiring and growing charity
• A competitive salary and generous annual leave
• Wellbeing programmes and support
• Reward Gateway retail discounts & financial wellbeing tools
• Access to car fleet / cycle to work schemes
• Opportunities to grow and develop your career within the charity sector

Interested?

For an informal discussion about the role, please contact Rachel Harrison, Head of Clinical Services –

Community: rachel.harrison@birminghamhospice.org.uk

To learn more about the role please read the job description.