At Birmingham Hospice our teams are committed to improving the quality of life for people living with life-limiting conditions, as well as supporting their families and loved ones during one of the most challenging periods they will ever face.

We are looking for an experienced confident administrator with excellent organisational and communication skills to join our Hobs Administration Team supporting the Community Hobs Team in Erdington.

You will be responsible for a wide range of administrative duties, including:

• Directly taking calls from patients, registering and processing of all new patient referrals onto the hospice electronic patient records.
• Arranging meetings, taking minutes/notes and report writing.
• Co-ordinating staff rotas, sickness absence, annual leave and timesheets.
• Liaising with relevant colleagues and service providers and be the first point of contact for a range of queries, assessing them and resolving where appropriate.

You are someone who can work unsupervised, efficiently and creatively and has the confidence to manage and solve problems. A high level of initiative, knowledge, tact, sensitivity and judgement is required in this post, as is an understanding of the importance of confidentiality.

What we offer in return:

• The opportunity to be part of an amazing growing charity.
• Competitive salary, generous holiday entitlement, wellbeing programmes, Reward Gateway retail discounts and financial tools, access to car fleet/cycle to work scheme, discounted events tickets.
• The opportunity to develop your career within the charity sector.

For an informal discussion about the role, please contact Rachel Harrison, Lead Nurse: rachel.harrison@birminghamhospice.org.uk

For more information please read the job description.