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Bank House Clearance/Retail Driver

Join Our Award Winning Charity Retail Team

Close Date:   14 July 2025

Location: Flexible/area-based role covering Birmingham and Solihull

Hours: Bank

Salary:  £12.23 per hour plus 12.07% per hour holiday pay

 

Our charity shops are essential in raising vital funds for Birmingham Hospice. The generosity of our donors and shoppers is crucial in supporting our community, allowing more local individuals with terminal diagnoses to receive the specialised end-of-life care they need.

We are seeking an enthusiastic Bank House Clearance/Retail Driver to join our dynamic, award-winning Retail Team working on a flexible when needed basis.

Reporting to the Retail Logistics and House Clearance Manager, your primary responsibility will be to assist our team with house clearance services on an as-needed basis. Additional duties include moving stock between locations, assessing potential donation ensuring they meet trading standards regulations, PAT testing electrical donations (after training) and provide cover/extra support to other Hospice drivers

By performing these tasks, you will help the Retail team achieve its income targets, ensuring day-to-day operations are carried out to the highest standards and providing excellent customer service to both donors and customers.

Requirements:

  • Full, clean driving license and the ability to travel to any of our shops or potential donor’s houses using hospice commercial vehicles (vans) is essential in this new role, as is the need to be able to lift heavy loads as the role involves extensive lifting.
  • You will assist the Retail Logistics and House Clearance Manager to ensure that the wider retail department is effectively staffed by covering sick leave, annual leave and supporting staff absence for the existing retail drivers, sometimes at short notice.
  • You will be passionate, empathetic, organised and motivated.

No retail experience is required as we can train you; we just require the drive and determination to do a good job.

For an informal chat about this role please contact email Simon Mitchell, Regional Retail Manager at: simon.mitchell@birminghamhospice.org.uk

For more information please read the job description.

"I am so glad to be here."

Karen Toon swapped the heat of a school kitchen for the friendly surroundings of our new Balsall Common shop when she started as an assistant manager and is loving the opportunity to meet and help customers.

She had previously worked in an office before spending 12 years in a school kitchen but wanted a fresh challenge once her children had got older.

“My children are getting older so don’t need me around as much and I saw the advert for the role and thought ‘I’m really interested in that’. I learned more about the hospice and decided to apply, and I am so glad to be here,” said Karen.

She’s relishing the chance to meet customers and work with volunteers.

Karen added: “I realised I enjoyed meeting and speaking with people. When you are working in a kitchen you are cut off from everyone, apart from your own team. I enjoy meeting and chatting with people, and it cheers me up every day.”

 

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Our Values

Our values are at the heart of everything we do as we continue in our mission to enable more people from all communities to access the care of their choice at the end of life.

Kindness
Togetherness
Positivity
Openness
Respect
Innovation