Reports To: Bereavement Counsellor

Location: Birmingham St Mary’s Hospice

Department Manager: Head of Family and Carer Support Team (FaCST)

Hours:  Flexible

Making a Difference: To provide 1:1 telephone support to bereaved individuals in the community.

Key Duties

You will…

  • Provide telephone bereavement support to help individuals in the community explore their grief and find ways of coping
  • Help individuals to process and make sense of their bereavement
  • Attend regular supervision.
  • Respect and maintain confidentiality
  • Keep the Bereavement Counsellor updated after each telephone contact.
  • Ensure any issues or concerns are communicated to the Bereavement Counsellor.

Will the role suit me? YES, if you are…

  • A trainee/qualified counsellor or someone with experience of supporting vulnerable individuals.
  • Someone with excellent listening and communication skills.
  • Able to understand the impact of a bereavement upon an individual’s life and wellbeing.
  • An enthusiastic, reliable and motivated individual.

What can Birmingham St Mary’s Hospice offer me as a volunteer?

  • Membership of a friendly, professional, multi-disciplinary team.
  • Ongoing support and development within the volunteer role.
  • A chance to use your skills and experience to support others in need.

You can download the role description, person specification, enrolment form and equalities monitoring form, by clicking on the links below:

Role Description 

Volunteer Specification

Volunteer Enrolment Form

Equal Opportunities Monitoring Form

Please return completed forms to:

Alternatively, please print and complete forms and send to the address below.

HR Team, Birmingham St Mary’s Hospice, 176 Raddlebarn Road, Selly Park, Birmingham, B29 7DA

                                                               Registered charity no 503456 

The Hospice is committed to developing a dynamic and diverse workforce, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim

For more information, please contact:

Beth Hopkins

07966 165287

Sign up to volunteer