Reports To: Head of Family and Carer Support Team / Volunteer Support Worker Coordinator

Location: In the person’s home/ community or at Birmingham St Mary’s Hospice

Hours: Flexible – generally 2-6 hours per week

Making a Difference: The help given by our Volunteer Support Workers means a great deal to vulnerable, bereaved people in the community. You can really make a difference by supporting people as they find ways to live with their grief and manage their day to day lives.

Key Duties

 You will…

  • work with people at any point in their bereavement
  • give that person a chance to talk, offering them emotional support and practical help with their problems
  • help bereaved people to develop confidence and find ways of coping
  • enable people to contact and get support from various organisations and services as needed

"Before I started my role, I was really surprised at how committed the Hospice was to training volunteers to ensure they have the right skills and knowledge to support people." - Aziz, Volunteer Support Worker (read his story here)

Will the role suit me? YES, if you are…

  • Someone with good listening and communication skills
  • Able to understand the impact of loss and work with the distress of others
  • Practical and resourceful
  • Able to work in a positive and professional manner
  • Someone who has not had a significant bereavement within 2 years

What can Birmingham St Mary’s Hospice offer me as a volunteer?

  • Membership of a friendly, professional, multi-disciplinary team  
  • Full training and ongoing development within the volunteer role
  • A chance to use your skills and experience to support others in need

For more information, please contact:

Vicky Ross (0121 752 8749)

Zoe Mather (0121 752 8754)

Birmingham St Mary’s Hospice, 176 Raddlebarn Road, Selly Park, Birmingham, B29 7DA

To apply please click on the link below where you can download the role description and role specification and complete the Volunteer Enrolment Form and Equality Monitoring Form

Volunteer Support Worker Role Description

Volunteer Support Worker Specification

Volunteer Enrolment Form

Equality and Diversity Monitoring Form

Please return both forms when completed to: [email protected]

Alternatively you can post them to the address above.

Registered Charity no. 503456

The Hospice is committed to developing a dynamic and diverse workforce representative of the communities it serves We ask you, therefore, to complete the Equal Opportunities Monitoring form to help us in this aim.