We are so happy to be reopening our shops and can’t wait to see you all. With everything that’s going on, we’ve made a number of changes and we’d really appreciate it if you took a minute to read everything below…

Phased reopening

In July, the following shops have reopened:

  • Selly Oak
  • Kings Norton
  • Dovehouse
  • Dorridge
  • Harborne
  • Bartley Green
  • Weoley Castle

From Tuesday 4th August, we will also be reopening our Quinton and West Heath shops.

To find out opening times and more, please visit our Shop in Store webpage. There are plans to open more of our shops and when it’s safe to do so, you’ll be the first to hear about it.

Separate days and times for donating and shopping

To help keep our shoppers, volunteers and staff safe, our shops will now have separate days and times for donating and shopping.

Please note, during busy periods we may have to limit donations to 2 bags per donor.

For some shops, on Mondays, we will accept donations but shopping will not be allowed – this will be a dedicated day for donations. For the others, it’ll be between the hours of 9am and 10am.

From Tuesday to Saturday, donations will be accepted from 9am to 10am every morning, before the shop is then open to customers looking to purchase items from 10am onwards.

We understand that this is not ideal for people who are unable to visit during the first hour of the day but please understand that we are doing our best to keep everyone safe during these uncertain times.

We also have a dedicated donation station in Cotteridge which accepts donations, Tuesdays to Saturdays, from 9am to 4pm. Find out more by clicking here for our donation station.

Due to staffing, Harborne will be slightly different – it will be open to donors and customers 10am-4pm, Wednesday to Saturday only. At Harborne, we are also accepting donations throughout the day, however to allow all our donors to contribute, donations will be limited to 2/3 bags per customer for the first few weeks.

Staying safe in our shops


Your support means the world to us

We need to raise £9 million each year to fund the vital care we provide and 64% of this income comes from generous, voluntary donations. Without the items you donate and the money you spend in our shops, we wouldn’t be able to support local people living with life-limiting illness.

Thank you so much for all of your support, it really means a lot to us and we can’t wait to see you in our charity shops once again.

To find out opening times for your nearest shop, please visit our Shop in Store webpage.