SUPPORT AT HOME COMMUNITY FACILITATOR                                    

Reports To: Hasun Tayyub, Support at Home Service Lead

Location: Community

Department Manager: Vicky Ross, Head of Family and Carer Support Team

Hours: Flexible  

Making a Difference

Community Facilitator Volunteer will support with the facilitation and development of the Support at Home Community Hubs. You will support patients their families and carers, creating a welcoming a friendly environment.

Key Duties


 You will…

  • Create a welcoming and friendly environment
  • Keep records of group attendees
  • Prepare and serve teas, coffees and drinks
  • Facilitate group activities
  • Provide support for the patient in coping with the effects of their illness and how it impacts on their day to day life.        
  • Ensure any issues or concerns are communicated to the Service Lead


Will the role suit me? YES, if you are…

  • Someone with good listening and communication skills.
  • Able to understand the effects of a patient’s illness and how it impacts on them and their families/carers.
  • Able to work in a positive and professional manner
  • Someone who can support individuals on an individual and group basis


What can Birmingham St Mary’s Hospice offer me as a volunteer?

  • Membership of a friendly, professional, multi-disciplinary team.  
  • Full training and ongoing development within the volunteer role.
  • A chance to use your skills and experience to support others in need. 

For more information, please contact:

Hasun Tayyub – Support at Home Service Lead

07966165378 - 0121 752 8756

You can download the Role Description, a Volunteer Enrolment Form and Equalities Monitoring Form by clicking on the links below:

Support at Home Community Facilitator Volunteer Role Description

Volunteer Enrolment Form

Equality and Diversity Monitoring Form

Completed forms should be emailed to [email protected] or posted to HR Department

Birmingham St Mary’s Hospice, 176 Raddlebarn Road, Selly Park, Birmingham, B29 7DA.


Registered charity no 503456

The Hospice is committed to developing a diverse workforce, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.