Shop Manager - Kings Heath Shop Manager-Kings Heath Hospice Band 3 £15,967-£19,523 Salary dependant on experience Full time 37.5 hours per week ‘A future where the best experience of living is available to everyone leading up to and at the end of life’ At Birmingham St Mary’s Hospice we have embarked on an ambitious and innovative programme of service redesign to enable us to reach more individuals and their families, carers and loved ones than ever before. We believe hospice care can be delivered in any setting. Whether directly by Birmingham St Mary’s Hospice, through the health and social care professionals we educate or by organisations we work in partnership with such as prisons, care homes, hospitals and general practices. To ensure the best hospice care is available for all individuals, families and carers and loved ones across our community, wherever and whenever they need it. To support our ambitious plans, we are looking for an exceptional individual to take on the role of Shop Manager to cover one of our shops in Birmingham and Sandwell. Birmingham St Mary’s retail operation is a community based shopping experience with 16 successful shops in our portfolio. Our shops are of the highest standard and are vibrant, innovative and value for money. We have a commitment to growth and there is no ceiling to our ambition. Reporting to the District Retail Manager and directly responsible for the business, the purpose of the Shop Manager is to maximise the shop income, by supervising the day to day operations to the highest standard, providing excellent customer service to both donors & customers by managing & motivating the volunteer team. You will have previously demonstrated your ability to recruit, motivate and support teams of volunteers. The successful candidate will be passionate, energetic and outgoing, and motivated by our mission and ambition ‘Hospice care for all’. This post is for 37.5 hours per week. This role is based in Kings Heath Birmingham. Closing date for applications: 25th April 2018 Interview Date TBC The application form, Equalities Monitoring Form and job description and person specification are available to download by clicking on the links below: Shop Manager Job Description and Person Specification Application Form Equality and Diversity Monitoring Form Please note you must complete an application form. CVs alone will not be accepted. For any enquiries about the role contact Vikki Lightfoot at [email protected] Registered charity no 503456 The Hospice is committed to developing a dynamic and diverse workforce, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.