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Volunteer Stock and Sales Assistant

Role: Volunteer Stock and Sales Assistant
Reports to:
Site specific Shop Manager
Location: Site specific shop
Hours/Days: Flexible

Key Duties

As a Stock and Sales Assistant you will help the shop management team create a well-presented shop where customers get great service. You will assist in sorting and preparing stock ready for sale, and be trained in delivering an excellent customer experience on the shop floor and at the till point to both our customers and stock donors. You will be encouraged to use your creative flair to enhance stock presentation and become fully involved in assisting with retail fundraising activities to generate extra income. You will assist in maintaining a safe and friendly work environment for existing shop volunteers and support the recruitment and training of new ones.

Will the role suit me? YES, if you are…

  • Enthusiastic and cheerful with a positive attitude
  • Reliable and trustworthy
  • Good with people and enjoy interacting with the public
  • A team player
  • Respectful of diversity
  • Passionate about helping families in your local community
  • Good communication/customer service skills.

What can Birmingham Hospice offer me as a volunteer?

  • The feel good factor – knowing that you are making a difference and supporting your local community
  • An opportunity to develop new skills and experiences along with adding to your career and/or personal development
  • Training where relevant – i.e. event training on the day
  • Enhanced knowledge of the hospice and the services that the hospice provides.

For more information, please contact: 

Joanne Howard, Retail Administration and Volunteer Manager, on or 07788 385472.

Volunteer Stock and Sales Assistant

Volunteer Enrolment Form

Equality and Diversity Monitoring Form