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Front of House Receptionist Volunteers – Selly Park or Erdington Based

Role: Front of House Receptionist Volunteer
Reports to: Reception Team Leader

We are looking for Front of House Receptionist Volunteers at both of our hospice locations in Selly Park and Erdington to support the Front of House Reception Team.

If you are a warm and friendly person who loves speaking with people and helping them on the phone or in person, the Front of House Receptionist Volunteer role could be for you.

You will support the Front of House Reception Team by being the first interaction with patients and their families, visitors and callers and linking them in with people in the hospice.

We are looking for volunteers who are able to deal with enquiries in a friendly and efficient manner.  You will need to listen and communicate well with people and be sensitive to the needs of our patients, visitors and those who contact us.

You will have the opportunity to volunteer within your local community, meet new people, use your existing skills, and gain further experience.

For more information please contact:

Sandra Humphries, Reception Team Leader

sandra.humphries1@nhs.net

You can download the Role Description, Enrolment form and Equalities Monitoring form by clicking on the links below:

Front of House Reception Volunteer Role Description

Volunteer-Enrolment-Form

Equality and Diversity Monitoring Form

Please return completed forms to askhr@birminghamhospice.org.uk 

Please note we cannot accept applications from anyone who does not have the right to work/volunteer in the United Kingdom.