CPCT Clinic Volunteer Reports To: Team leader Community Palliative Care Team (CPCT) Location: Day Hospice Hours: Tuesday mornings 09.00am - 13.00pm You will… Welcome and support patient and their families on arrival and look after their needs before and after seeing the CNS in Outpatients Prepare the environment to ensure parking space, room and refreshments are ready and available in a timely manner for patient’s arrival Show the patient and their family around IPU if they wish Liaise with Facilities and IPU staff as well as CNS as indicated to facilitate the visit and ensure runs smoothly Inform CNS if you have any concerns about the patient or family or need help or advice about how best to care for them Help with paperwork e.g. questionnaire if needed Let team know if you are unable to attend shift so can obtain support from elsewhere Ensure use of discretion and confidentiality Will the role suit me? YES, if you are… Interested in engaging with patients and families. Wishing to work as a volunteer alongside the Clinical Nurse Specialists. What can Birmingham St Mary’s Hospice offer me as a volunteer? Experience of working in an experienced Community Palliative Care team Valuable communication skills IT and administration skills Comprehensive induction, training, and personal development/career support The feel good factor – knowing that you are making a difference in your local community For more information, please download the role description and enrolment form by clicking on the links below: CPCT Volunteer role description Volunteer Enrolment Form If you wish to apply for this volunteer role, please complete the enrolment form and return to: [email protected]. It is anticipated that interviews will be held during week beginning 17th July 2017.