What was your experience of using our services like?

If you’ve experienced Birmingham St Mary’s Hospice services recently, either as a patient yourself or as a carer or friend of someone else, please tell us how it was. What was good? What could have been better?

You can tell your story to the independent non-profit service Care Opinion either through their website or using the Care Opinion form at the foot of this page.

Your story will be handled confidentially by Care Opinion. Your story may appear (without your name) on their website. Care Opinion will then ask the Hospice to respond to the feedback you share, but without revealing your identity.

It’s simple to do and totally safe. You can be sure that your feedback will go to the team delivering your service.

This service is independent of Birmingham St Mary’s Hospice and the NHS. Many hospices, NHS trusts and social care organisations are signed up to Care Opinion so they can hear directly from people about their experience of care. Your feedback helps healthcare providers keep doing the things they are doing well and to make improvements where it’s needed.

To read more information about Care Opinion and how your story is handled, go to www.careopinion.org.uk.

Fill in the Care Opinion form below to tell your story