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Wellbeing Administrator

Join our team

Closing date: 29 October 2023 
Interview date: To be confirmed
Location: Selly Park  
Hours: 15 hours per week
Duration: Permanent 
Salary: : Corporate Band H, £22,410 – £26,105 per year (Actual salary for 15 hours per week £8,964 – £10,442 per year)

Birmingham Hospice is the leading provider of adult palliative care in the region. We care for people in their own homes, in the community,  at our Living Well Centres and in our Inpatient Units. We care about our patients and their loved ones, and we aim to understand and meet their needs. We have a team of counsellors, spiritual carers, therapists, wellbeing volunteers and bereavement volunteers whose focus is on supporting our service users emotionally and spiritually, when they need it the most.

We are looking for an experienced administrator to provide a range of administrative support to our Wellbeing Team. As our Wellbeing Administrator you will ensure the delivery of a high-quality administrative service, to support the range of services we offer.  You will also play a key part in helping to organise a number of events in memory of loved ones.

You will be required to input data into our hospice systems, receive and prioritise incoming calls and messages for the team, and support the recruitment and training process for our volunteers.  You will be required to take accurate minutes from meetings, and have responsibility for raising purchase orders and checking against invoices.

For an informal chat, please contact Surjit Heer:


  • You will be educated to Level 2 or higher, and should have Level 2 qualification is Microsoft Office software, including competency with e-mail.
  • You will have demonstrable experience of working in an office environment and significant experience of working with databases and spreadsheets.
  • You will be an excellent communicator both written and verbal, and be well organised with the ability to prioritise workloads.

Key benefits

  • Free onsite parking.
  • Free tea, coffee and toast.
  • We’re happy to talk about flexible working, including those with caring responsibilities – while we can’t accommodate every flexible working request, we’ll try to find a practical solution.
  • Birmingham Hospice is committed to colleague development as an ongoing professional requirement and consider this a priority.
  • For individuals joining the charity from the NHS or another hospice, the employee’s continuous previous service with any NHS employer is recognised in respect of pension provision and annual leave.
  • A supportive work environment, with a focus on your mental health and wellbeing.
  • Free emotional, health and financial support.
“After I saw the care my dad received at the hospice, I knew I wanted to work there.”

Barbara Bennett, a Healthcare Assistant at Birmingham Hospice’s Erdington site, was inspired to join the hospice after seeing the expert palliative care her dad, Frederick, received there.

Having worked in healthcare for 30 years, Barbara decided it was time she went into palliative and end of life care after helping to care for her father when he was diagnosed with heart failure, kidney failure and dementia.

Read Barbara’s story

Equality, Diversity and Inclusion

The hospice is committed to developing a dynamic and diverse workforce, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Our Values

Our values are at the heart of everything we do as we continue in our mission to enable more people from all communities to access the care of their choice at the end of life.