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Retail Logistics and House Clearance Manager

Join our team

Retail Logistics and House Clearance Manager

Closing Date: 19 October 2023
Interview Date: To be confirmed
Location: Birmingham and surrounding areas
Hours: Full time
Duration: Permanent
Salary: £29,084 to £33,243 per year


We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains. Our charity shops raise vital funds for Birmingham Hospice. The generosity of donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis, and their families.

We are seeking to appoint a Retail Logistics and House Clearance Manager to join our busy Retail Team.

In this role, you will help our Retail Senior Management Team to deliver high quality support to our retail shops, ensuring that profit expectations and key standards are achieved.

You will manage the logistical operation of the Retail Team’s van delivery and collection services, as well as manage our fleet of retail vehicles.

Additionally, you will be responsible for developing and delivering income from all aspects of our House Clearance Service, to maximise sales and profit while ensuring the highest standards of professional service are delivered at all times.

You will be responsible for a team of Retail/House Clearance Drivers and volunteers.

For an informal chat, please contact John Ridd;


The ideal candidate will have a good standard of general education, a clear driving license, experience of managing people, budgets and projects. You will be committed to delivering a gold standard of customer service and work well within a team.

Key benefits

  • Free onsite parking.
  • Free tea, coffee and toast.
  • We’re happy to talk about flexible working, including those with caring responsibilities – while we can’t accommodate every flexible working request, we’ll try to find a practical solution.
  • Birmingham Hospice is committed to colleague development as an ongoing professional requirement and consider this a priority.
  • For individuals joining the charity from the NHS or another hospice, the employee’s continuous previous service with any NHS employer is recognised in respect of pension provision and annual leave.
  • A supportive work environment, with a focus on your mental health and wellbeing.
  • Free emotional, health and financial support.
“After I saw the care my dad received at the hospice, I knew I wanted to work there.”

Barbara Bennett, a Healthcare Assistant at Birmingham Hospice’s Erdington site, was inspired to join the hospice after seeing the expert palliative care her dad, Frederick, received there.

Having worked in healthcare for 30 years, Barbara decided it was time she went into palliative and end of life care after helping to care for her father when he was diagnosed with heart failure, kidney failure and dementia.

Read Barbara’s story

Equality, Diversity and Inclusion

The hospice is committed to developing a dynamic and diverse workforce, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Our Values

Our values are at the heart of everything we do as we continue in our mission to enable more people from all communities to access the care of their choice at the end of life.