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Individual Giving Manager

Join our team

Closing Date: 23 May 2024
Interview Date: 30 May 2024
Location:  Hybrid, with work at both our Selly Park and Erdington sites
Hours: Full-time
Duration: Permanent
Salary: Corporate Band E, £33,882 – £39,601 per year
DBS Requirement: Basic

Birmingham Hospice is the leading provider of adult palliative care in the region. We care for people in their own homes, in the community,  at our Living Well Centres and in our Inpatient Units. We have two sites, one in Erdington and one Selly Park.

We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.

The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy.

As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources.

Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives.

Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies.

If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.  

You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.

If this sounds like the role for you then we’d love to receive your application!

For an informal chat about the role, please contact Katie West


  • You will be educated to A level or equivalent in a relevant areas, or possess specialist underpinning theoretical knowledge, supported by extensive relevant practical experience in a similar role
  • You will have significant fundraising experience, in individual giving, in-memory fundraising or supporter experience
  • You will be able to demonstrate line management experience and skills

Key benefits

  • Free onsite parking.
  • Free tea, coffee and toast.
  • We’re happy to talk about flexible working, including those with caring responsibilities – while we can’t accommodate every flexible working request, we’ll try to find a practical solution.
  • Birmingham Hospice is committed to colleague development as an ongoing professional requirement and consider this a priority.
  • For individuals joining the charity from the NHS or another hospice, the employee’s continuous previous service with any NHS employer is recognised in respect of pension provision and annual leave.
  • A supportive work environment, with a focus on your mental health and wellbeing.
  • Free emotional, health and financial support.
"I was told to just be with him, and it was not down to me to be his nurse. They looked after us both so well."

Marie Fenney’s husband, John, who was cared for by the hospice shares their experience of his care.

She said: “When I was told there was nothing else that could be done for John, I knew I wanted him to have his final days being looked after at the hospice. He worked as a Community First Responder for West Midlands Ambulance Service and, as

soon as there was a bed available, they sent a patient transport team to move him.

“Even within the first 10 minutes, the staff at the hospice did more for John than others had done in weeks; I was told to just be with him, and it was not down to me to be his nurse. They looked after us both so well. All of our friends and our six children – Billie, Josh, Sophie, Ryan, Harry and Kairi – could spend as much time with John as they needed, day or night. We got married just before he took his final breath.”

Marie and her family now take part in our annual Memory Walk to remember John.

Marie added: “Birmingham Hospice did so much for us to make our day so special. So, I will continue to walk every year for what you all do.”

Equality, Diversity and Inclusion

The hospice is committed to developing a dynamic and diverse workforce, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Our Values

Our values are at the heart of everything we do as we continue in our mission to enable more people from all communities to access the care of their choice at the end of life.